PRivacy & policy
Last updated: November 2025
Viato Notary (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you provide. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit forms, schedule appointments, or use our notarial services.
Viato Notary is the assumed business name (DBA) of Viato Ventures LLC, a Texas Limited Liability Company.
By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site and services.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Name
- Email address
- Phone number
- Mailing address
- Appointment details
- Document-related information (limited to what is necessary to perform a notarial act)
- Business or organization details (if applicable)
- Payment information (processed securely through third-party payment processors)
Identity Verification Information
For notarization purposes, we may collect:
- Government-issued identification details
- Signer journal entries (required by Texas law)
- Digital identity verification logs (RON sessions)
- Credential analysis/KBA data (stored by state-approved platforms)
Automatically Collected Information
When visiting our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referring URLs
- Time spent on pages
This information helps improve site performance and user experience.
2. Cookies and Tracking Technologies
We may use cookies to:
- Remember your preferences
- Maintain session settings
- Improve load speed
- Prevent spam
Cookies can be disabled in your browser settings, but doing so may affect site functionality.
3. How We Use Your Information
We use collected information to:
- Schedule and provide notary services
- Verify identity (as required by law)
- Respond to inquiries
- Process payments
- Send appointment confirmations and updates
- Improve our website and services
- Maintain legal compliance and recordkeeping
- Prevent fraud and unauthorized activity
We do not sell personal information to third parties.
4. Legal Requirements for Notaries
As Texas Notaries Public, we must record:
- Name and signature of signer
- Type of ID provided
- Document type
- Notarial act performed
- Date/time of notarization
For remote online notarizations, video recordings may be retained by secure third-party platforms for the legally required period.
These records may be disclosed to law enforcement or regulatory agencies if required by law.
5. How We Store and Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your data, including:
- Secure password protection
- Encrypted platforms
- Restricted access
- Compliance with applicable standards
However, no method of transmission is 100% secure.
6. Third-Party Service Providers
We may share necessary information with:
- State-approved remote notarization platforms
- Scheduling systems
- Document signing platforms
- Payment processors
- Email communication services
- Cloud storage providers
These providers are contractually obligated to protect your information.
We are not responsible for third-party breaches or platform outages.
7. How Long We Retain Data
We retain records as required by Texas law:
- Journal entries: minimum of 3 years
- Remote notarization recordings: minimum 5 years (platform-retained)
- Contact form submissions: until the request is fulfilled
- Appointment history: as needed for recordkeeping
Comments on the website may be retained indefinitely for spam prevention.
8. Your Rights
You may request:
- Access to personal information we hold
- Corrections to inaccurate data
- Deletion of non-legally-required data
We cannot delete:
- Notarial journal entries
- Identity verification logs
- Remote session recordings
Those are state-mandated public records.
9. Children’s Privacy
Our website and services are not intended for individuals under 18.
We do not knowingly collect data from minors without parental involvement.
10. Website Comments and Media
When leaving a comment:
- We collect the data shown in the comments form, IP address, and browser details to prevent spam.
If you upload images, please remove embedded location data (EXIF), as visitors can extract this.
11. Embedded Content
Articles on this site may include embedded content (videos, forms, posts, etc.). These behave as if you visited the other website and may collect tracking data. We are not responsible for third-party privacy practices.
12. Payments and Card Processing
Payments are processed securely through third-party processors.
We do not store full card numbers on our website servers.
Card transactions may include a disclosed 2% processing fee.
13. Sharing Information
We may share information only when:
- Required by law or court order
- Requested by law enforcement
- Investigating fraud or abuse
- Necessary to complete a notarial act
We do not sell personal information.
14. Data Transfers
Your information may be processed or stored by service providers located outside your state or country. We use reputable vendors that maintain reasonable security practices.
15. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their:
- Privacy policies
- Content
- Security practices
Please review their privacy policies independently.
16. Changes to This Privacy Policy
We may update this policy periodically. Updates take effect when posted on this page. Continued use of our website constitutes acceptance of revised terms.
17. Contact Information
If you have questions regarding this Privacy Policy, please contact:
Viato Ventures LLC dba Viato Notary
Email: [email protected]
Phone: (737) 373-3177
Austin, Texas
18. Consent
By using our website, submitting forms, or receiving notarial services, you consent to the collection and use of your information as described in this Privacy Policy.